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Like all Australians, we’re closely monitoring the latest developments in relation to coronavirus. I wanted to reach out personally to let you know that we’re here to support you at this time as are our lender partners.

Our Lenders know many of you may be impacted in a variety of ways by coronavirus. They appreciate every situation is different, so there’s a range of ways they can help, each tailored to your circumstances.

We have long-held practices and policies in place that enable us to provide flexible financial assistance to individuals and businesses in need during this time

While each lender has their own measures and support, some examples of how they may be able to help include:-

  • deferral of payments  
  • Option to extend Business Loan term by up to 3 months
  • Restructuring and consolidating loans
  • a range of emergency assistance measures to support clients with urgent needs
  • specialist and tailored assistance for business clients experiencing flow on impacts from coronavirus, including loan restructuring and reassessment of loan terms

These measures reflect our lending partner ongoing commitment to support customers facing Financial Hardship due to illness, a natural disaster, loss of employment, relationship breakdown or something else.

For our business clients and partners who have been impacted or feel they may be in future, please don’t hesitate to get in touch with us or direct with your lender to discuss how they can assist you.

We’re proud to work with so many Australian businesses, so providing support and guidance on how to remain resilient during this time is a top priority.

We can also assist with short term finance solutions.